Replacement Windows – 12 Questions to Ask Before Investing in New Windows
Unlike ordinary everyday purchases, consumers do not invest in home improvement projects very often. As a result, they do not really have the experience or knowledge to properly evaluate the competency and business ethics of the person or company who will be working on their home.
Major investments require major understanding. Do not let your education come from a bad experience. Investigate the following twelve questions before choosing a contractor and committing to any major home remodeling project.
How do you know you will pleased with the final outcome of your project? Find the right contractor by visiting their place of business, talking with their past and present customers, and by viewing photos and samples of their work.
Why is it necessary for all parties to be present for discussions? All concerned parties need to be present for all discussions so that all expectations can be met.
Is the contractor legally and adequately insured and bonded? Contractors need to have four types of insurance to protect themselves, as well as you and your home.
Who is the company you are investing with? Ask what affiliations the contractor belongs to, such as professional networking groups and chambers of commerce. Professional affiliations are a way for a contractor to constantly learn about their industry, keep current on industry trends, connect with other professionals in their field, and lend credibility to their business.
Does the company put an emphasis on customer satisfaction? Information such as customer satisfaction survey results and information about how a conflict was resolved, will give you a better idea about they way the contractor does business.
What options are offered to enhance the finished job? It is nice to have options to make your project even better than you imagined.
What is important to include in a contract? If it is not in writing, it is not happening!
What is involved in the right installation? Get details regarding what the contractor is responsible for and what you may be responsible for before, during, and after the installation.
What is really covered in the warranty? Ask questions regarding the warranty up front. Find out what is covered, how long it is covered, who to call if service is needed in the future, and if labor is included in the warranty.
How to evaluate long term performance? Evaluate the value, strength, durability, and long-term maintenance of the contractor’s product and installation.
How to evaluate energy saving potential? Evaluate the entire system, not the individual parts of the product. Ask about money saving tax credits and energy saving pledges.
What is the right price? Beware of unexpected add-ons at the end. Most consumer dissatisfaction involves the low bid contractor who does not provide the long-term value that a homeowner wants and needs. Look for value, not just a cheap price.
After you have asked potential contractors these important questions and received relevant answers, you should feel comfortable making an informed choice.
